Frequently Asked Questions

Reminixi is a private, family-focused storytelling platform that helps people record, preserve, and share their life stories through guided video.

It's designed to be simple for parents and grandparents to use, while creating a lasting digital legacy for families to treasure for generations.

Reminixi is made for:

• Parents & grandparents who want to share their memories and life experiences

• Adult children who want to preserve a loved one's stories before they're lost

• Families who want a private, meaningful way to connect across generations

No technical experience is required.

1. A family member creates an account or purchases Reminixi as a gift

2. The storyteller opens the app on their phone

3. They choose a guided question

4. They tap record and tell their story

5. The video is securely saved, organized, and shared with family

Everything is guided, simple, and private.

No. All recordings are done directly from a smartphone, tablet, or computer using the Reminixi app or website. No cameras, microphones, or editing tools are required.

Reminixi provides thoughtfully curated prompts such as:

• "What was your childhood like?"

• "What is a lesson you learned the hard way?"

• "Who influenced your life the most?"

• "What are you most proud of?"

These prompts help spark natural, meaningful conversations without pressure.

Yes. Reminixi is specifically designed to be senior-friendly:

• Large buttons

• Clear text

• Simple navigation

• No complex menus or editing

• One-tap recording

Most users can start recording within minutes.

No writing is required. Stories are recorded by speaking naturally. Written transcripts and summaries are created automatically (depending on your plan).

Yes. You control exactly who has access. Stories can be shared privately with selected family members anywhere in the world.

Yes. Privacy is a core value at Reminixi.

• Your stories belong 100% to you

• Content is stored securely

• No ads

• No data is sold

• Stories are never made public unless you choose to share them

Yes — but only to support, never replace, human storytelling.

AI may be used to:

• Create transcripts

• Generate summaries

• Organize stories into chapters

• Produce optional written biographies

AI does not change what someone said or invent stories.

No. Reminixi does not train AI models on your stories without explicit, opt-in permission.

Yes. Depending on your plan, you can download videos, transcripts, summaries, and written biographies for safekeeping or printing.

Families retain access to their loved one's stories. Reminixi is designed to be a lasting digital archive, not something that disappears when someone is gone.

Many families use Reminixi in early stages of memory decline. However, Reminixi is not a medical or therapeutic tool. Recording should always be voluntary and respectful.

Reminixi offers:

• A free tier to try recording stories

• Premium subscription options

• A lifetime plan for families who want permanent access

Pricing details are available on the website.

Yes — this is one of the most common ways families use Reminixi. You can purchase access and send it to a parent or grandparent with a simple link or code. They don't need to handle payment or setup.

If your loved one doesn't use Reminixi, you can contact support. Our goal is trust, not pressure.

Recordings are designed to feel natural and comfortable. Short stories are encouraged, but longer recordings are supported depending on your plan.

Stories are meant to be authentic. Light trimming may be available, but Reminixi does not require editing to preserve meaning.

Yes. Families can invite multiple storytellers and share access across generations.

Reminixi is accessible anywhere with an internet connection. Availability may vary by region for certain features.

You can always reach out via:

• Email support

• The Help section on the website

• Simple step-by-step guides

Support is patient, human, and respectful.

Because too many families say:

"I wish I had recorded their stories when I had the chance."

Reminixi exists to make sure those stories are never lost.