1. Introduction
Reminixi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for preserving family memories and legacy content.
2. Information We Collect
2.1 Personal Information
- Name and email address
- Profile information (photos, biographical details)
- Account credentials
- Payment information (processed securely through third-party providers)
2.2 Content Information
- Video recordings and responses to questions
- Written stories and memories
- Photos and other media you upload
- Family relationships and connections
2.3 Usage Information
- Device information and IP address
- Browser type and version
- Pages viewed and features used
- Time and date of visits
3. How We Use Your Information
- To provide and maintain our service
- To process and store your content securely
- To communicate with you about your account
- To send you updates and notifications
- To improve our platform and user experience
- To prevent fraud and ensure security
- To comply with legal obligations
4. Content Privacy and Sharing
Your content is private by default and will only be shared with:
- People you explicitly invite to view your legacy profiles
- Family members you grant access permissions to
- Service providers necessary for hosting and delivery (under strict confidentiality)
We will never sell, rent, or publicly share your personal memories without your explicit consent.
5. Data Storage and Security
We use industry-standard security measures to protect your data, including:
- Encryption in transit and at rest
- Secure cloud storage providers
- Regular security audits
- Access controls and authentication
- Backup and disaster recovery systems
6. Third-Party Services
We use trusted third-party services to operate our platform:
- Mux for video processing and delivery
- Supabase for database and authentication
- Vercel for hosting
- Resend for transactional emails
- Payment processors for subscription management
These services have their own privacy policies and security measures.
7. Your Rights
You have the right to:
- Access your personal information
- Correct or update your information
- Delete your account and associated content
- Export your data
- Opt out of marketing communications
- Withdraw consent for data processing
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, including:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of our service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@reminixi.com
Address: [Your Business Address]