Terms of Service

Last updated: December 14, 2024

1. Acceptance of Terms

By accessing and using Reminixi ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Reminixi is a platform for preserving family memories and legacy content through video interviews, storytelling, and digital archives. We provide tools for recording, storing, organizing, and sharing personal and family histories.

3. User Accounts

3.1 Account Creation

You must create an account to use certain features of the Service. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activity under your account

3.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in harmful conduct.

4. Content and Intellectual Property

4.1 Your Content

You retain all ownership rights to the content you upload ("User Content"). By uploading content, you grant Reminixi a license to store, process, and deliver your content as necessary to provide the Service.

4.2 Content Responsibilities

You agree not to upload content that:

  • Violates any laws or regulations
  • Infringes on intellectual property rights
  • Contains hate speech, harassment, or threats
  • Is sexually explicit or pornographic
  • Contains malware or viruses
  • Impersonates others or misrepresents your identity

4.3 Platform Rights

All platform features, design, and technology are owned by Reminixi and protected by copyright and other intellectual property laws.

5. Privacy and Sharing

You control who can access your legacy profiles and content. By inviting others to view your content, you grant them permission to access the specific content you've shared with them. See our Privacy Policy for more details.

6. Subscription and Payments

6.1 Free and Paid Services

We offer both free and paid subscription plans. Paid plans may include additional storage, features, and capabilities.

6.2 Payment Terms

  • Subscriptions are billed in advance on a recurring basis
  • Prices are subject to change with 30 days notice
  • Refunds are provided according to our refund policy
  • You authorize us to charge your payment method for subscription fees

6.3 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period.

7. Affiliate Program

7.1 Program Overview

Reminixi may offer an affiliate program allowing users to earn commissions by referring new users to the Service.

7.2 Affiliate Terms

  • Affiliates must comply with all applicable laws and regulations
  • Affiliates may not use deceptive or misleading practices
  • Affiliates may not bid on branded keywords in paid search
  • Commission rates and payment terms are subject to change
  • We reserve the right to terminate affiliate accounts for violations

7.3 Commission Structure

Commission rates, payment schedules, and qualifying events will be specified in the affiliate program dashboard and may vary based on subscription tier and other factors.

7.4 Prohibited Practices

Affiliates may not:

  • Self-refer or create fraudulent accounts
  • Use spam or unsolicited communications
  • Make false claims about the Service
  • Impersonate Reminixi or create confusion about affiliation
  • Use automated tools to generate referrals

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Reminixi is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid in the last 12 months
  • We are not responsible for loss of data due to your actions or third-party failures

We strongly recommend maintaining backups of your important content.

10. Indemnification

You agree to indemnify and hold harmless Reminixi from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.

11. Data Retention and Deletion

Upon account deletion, we will remove your personal data and content according to our data retention policy. Some data may be retained for legal or operational purposes.

12. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

13. Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law provisions.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or platform notification. Your continued use after changes constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms, please contact us at:

Email: legal@reminixi.com
Address: [Your Business Address]

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.